Concentrix CVG Intelligent Contact Ltd

Case No: 3201737/2023 RESERVED JUDGMENT - 1 - EMPLOYMENT TRIBUNALS BETWEEN CLAIMANT RESPONDENT BELINDA SINGH V CONCENTRIX CVG INTELLIGENT CONTACT LIMITED HELD AT LONDON EAST ON: 29, 30 APRIL, 1 & 2 MAY 2025 BEFORE: EMPLOYMENT JUDGE S POVEY REPRESENTATION: FOR THE CLAIMANT: IN PERSON FOR THE RESPONDENT: MS WALKER (COUNSEL) JUDGMENT 1. The complaint of constructive unfair dismissal is not made out and is dismissed. 2. The complaint of discrimination arising from disability is not made out and is dismissed. 3. The complaints of breaches of the duty to make reasonable adjustments are not made out and are dismissed. 4. The complaints of harassment by reason of disability are not made out and are dismissed. 5. The complaints of victimisation are not made out and are dismissed. REASONS 1. At the culmination of the hearing on 2 May 2025, I made further case management directions (explained below) and reserved judgment. These are my decisions and reasons. Case No: 3201737/2023 RESERVED JUDGMENT - 2 - Background 2. This is a claim brought by Belinda Singh (‘the Claimant’) against her former employer, Concentrix CVG Intelligent Contact Limited (‘the Respondent’). Following a period of ACAS Early Conciliation (from 19 July 2023 to 30 August 2023), the claim was presented to the Employment Tribunal (‘the Tribunal’) on 22 September 2023 3. The Claimant was employed by the Respondent as a Customer Service Advisor from 4 June 2021 until her resignation with effect from 14 September 2023. The Claimant brings complaints of constructive unfair dismissal and discrimination on grounds of disability. The complaints are resisted in their entirety by the Respondent. 4. Following case management hearings, the parties agreed a List of Issues. At the outset of the hearing before...